Billing models
The platform accrues charges hourly for all resources allocated to your project (even if they are not 100% loaded). Your account can operate under one of two payment models, and this model applies to all of your projects simultaneously.
| Prepaid (default) | Postpaid | |
|---|---|---|
| Payment | Upfront — from account balance | In arrears — monthly invoice |
| Accounting | Hourly balance deduction | Hourly resource usage recording |
| Invoice | Instantly upon each balance top-up | At the beginning of the month for the previous month |
| Automation | Auto-reload (automatic balance top-up) | Auto-pay (automatic invoice payment) |
Prepaid (prepayment)
This model is enabled automatically upon registration. You top up your balance in the Billing panel, and the cost of used resources is deducted from this amount every hour.
- Top-up — the minimum amount is 50 PLN net (maximum is 2000 PLN). You can pay by card, Apple Pay, or Google Pay. VAT is added at the moment of payment.
- Auto-reload — a very convenient feature that allows you to automatically top up your balance from a saved payment card when it falls below a specified threshold.
- If you have promotional or bonus funds on your balance, the system will always deduct resources from these funds first, and only then from your real money.
Postpaid (payment in arrears)
This model allows you to use services without prepayment and receive an invoice after the consumption period. To switch to this model, you need to submit a request to support via the Request contract billing button in the Billing panel.
- At the beginning of each month, you receive a single invoice for all resources consumed during the previous month.
- If an individual discount is agreed for your account, it is automatically taken into account in hourly charges.
- Auto-pay — allows you to automatically pay issued invoices from a saved payment card.
- In this model, your current accrued total is visible in real-time, while the direct balance top-up feature is disabled since you simply pay the issued invoices.
Compensation credit
In case of outages or as a gesture of goodwill, hostd may grant you a one-time compensation credit. It will automatically reduce your future invoices (displayed as a Rabat line item). Such a credit can cover up to 75% of a single invoice, and any unused portion carries over to the following months.
Next steps
- Invoices — detailed information about invoicing.
- Stopped VM costs — what you pay for when a machine is turned off.
- Resource usage — current consumption statistics.